[ Support ]
1. Learn how to Assembling and Disassembling the Tip
[ Cleaving the fiber ]
[ Stripping the fiber tube ]
2. Experiencing problems

A : Maybe it is because of a broken optical fiber.
Open a tip cap and check if an optical fiber inside of a product is broken.
If an optical fiber is not broken and still you can’t see red light, call service center

A : There can be several possible causes. First, check the followings.
- Replace tip.
- Confirm if a tip is inserted properly.
- Check there’s a red light at the end.
If you confirmed 3 things above and still you think the output is weak, call service center.
*Using a product over 2W more than 10 minutes can cause a temporary weak output.
In this case, cooling a product for about 10 minutes is recommended.

A : It is a natural phenomenon.
There is a laser generator on a handle like a car engine that raises the heat temporarily; it is not a serious problem.
The temperatures goes down when a product is turned off.

A : Call A/S service center.

A : It is not a malfunction. You can use it after charging a battery.

K2finger Errors Description Action
Cooling sign When cooling sign on screen Cooling off the device for a while, then restart.
Sometimes, user feel some warm near the hand touched part
Improper aiming beam Aiming beam is out Exchanging a new tip.
Then check again If this continues, please call service representative.
Call the service representative
Power is not on Check the battery charging status Change the fully charged battery
Weak power Check power setting appropriately Setting power appropriately
Check tip inserted and tightened right to the aperture hole Taking off the tip and insert appropriately.
Rarely tip is defective, change a new one
Check the overdued debris at the end of tip Smoothly remove the debris with dried gauze
Cleaving the tip end with supplied cleaver
Check the battery level Changing the fully charged battery
Exceptional errors Call the service representative or email
Tel : +82-3012-5678
E-mail : info@hulaser.com
K2mobile Errors Description Action
Cooling sign When cooling sign on screen Cooling off the device for a while, then restart.
Sometimes, user feel some warm near the hand touched part
Improper aiming beam Aiming beam is out Exchanging a new tip.
Then check again If this continues, please call service representative.
Call the service representative
Power is not on Check the battery charging status Change the fully charged battery
Weak power Check power setting appropriately Setting power appropriately
Check tip inserted and tightened right to the aperture hole Taking off the tip and insert appropriately.
Rarely tip is defective, change a new one
Check the overdued debris at the end of tip Smoothly remove the debris with dried gauze
Cleaving the tip end with supplied cleaver
Check the battery level Changing the fully charged battery
Exceptional errors Call the service representative or email
Tel : +82-3012-5678
E-mail : info@hulaser.com
Add.11th floor, 25, Gasan digital 1-ro, Geumcheon-gu, Seoul, Korea | T.+82-2-3012-5678 | F.+82-2-544-6540 | E-mail.info@hulaser.com
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