A : Maybe it is because of a broken optical fiber.
Open a tip cap and check if an optical fiber inside of a product is broken.
If an optical fiber is not broken and still you can’t see red light, call service center
A : There can be several possible causes. First, check the followings.
- Replace tip.
- Confirm if a tip is inserted properly.
- Check there’s a red light at the end.
If you confirmed 3 things above and still you think the output is weak, call service center.
*Using a product over 2W more than 10 minutes can cause a temporary weak output.
In this case, cooling a product for about 10 minutes is recommended.
A : It is a natural phenomenon.
There is a laser generator on a handle like a car engine that raises the heat temporarily; it is not a serious problem.
The temperatures goes down when a product is turned off.
A : Call A/S service center.
A : It is not a malfunction. You can use it after charging a battery.
A : Call A/S service center.
K2finger |
Errors | Description | Action |
| Cooling sign | When cooling sign on screen | Cooling off the device for a while, then restart. Sometimes, user feel some warm near the hand touched part |
|
| Improper aiming beam | Aiming beam is out | Exchanging a new tip. Then check again If this continues, please call service representative. Call the service representative |
|
| Power is not on | Check the battery charging status | Change the fully charged battery | |
| Weak power | Check power setting appropriately | Setting power appropriately | |
| Check tip inserted and tightened right to the aperture hole | Taking off the tip and insert appropriately. Rarely tip is defective, change a new one |
||
| Check the overdued debris at the end of tip | Smoothly remove the debris with dried gauze Cleaving the tip end with supplied cleaver |
||
| Check the battery level | Changing the fully charged battery | ||
| Exceptional errors | Call the service representative or email Tel : +82-3012-5678 E-mail : info@hulaser.com |
||
| K2mobile |
Errors | Description | Action |
| Cooling sign | When cooling sign on screen | Cooling off the device for a while, then restart. Sometimes, user feel some warm near the hand touched part |
|
| Improper aiming beam | Aiming beam is out | Exchanging a new tip. Then check again If this continues, please call service representative. Call the service representative |
|
| Power is not on | Check the battery charging status | Change the fully charged battery | |
| Weak power | Check power setting appropriately | Setting power appropriately | |
| Check tip inserted and tightened right to the aperture hole | Taking off the tip and insert appropriately. Rarely tip is defective, change a new one |
||
| Check the overdued debris at the end of tip | Smoothly remove the debris with dried gauze Cleaving the tip end with supplied cleaver |
||
| Check the battery level | Changing the fully charged battery | ||
| Exceptional errors | Call the service representative or email Tel : +82-3012-5678 E-mail : info@hulaser.com |
||
